For now we manually defrost the unit monthly, not sure how long we will put up with this but we are unable to afford a new unit. 97448. Have you been Bamboozled? I have been trying to call and message Samsung to no avail. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. Unfortunately, it is happening closer and closer together so we have little time that our refrigerator actually works. I called Samsung and all thy offered me was an extended warranty. Our model is RF28HDEDBSR. Your coil is frozen. Same thing happen with my fridge model rs267tdrs …. It’s happening again, and i’m just going to defrost it to avoid paying another service charge. we have a Samsung rf265 that has been having a freezing issue with the back of the fridge since a year after we purchased the frig from lowes. I am a very loyal customer of Samsung products and I am in need of help getting this They compensated in Great Britain but not US…. I called Samsung. My best guess is that least one time out of eight uses, one or two cubes are dispensed after the glass has been remover from the actuator. I paid $2923.77 plus tax and that’s what it will cost me to replace this with a comparable refrigerator. The first problem happened at Thanksgiving. Please someone that can help read this comment. Product repaired. Washington Mutual Class Action Settlement of Option Adjustable Rate Mortgage ARM Loan Lawsuit, Washington Mutual Class Action Settlement Of Securities Fraud Class Action Lawsuit, Ford Windstar Minivan Rear Axle Rust Class Action Lawsuit Filed, Samsung Refrigerator Class Action Lawsuit Complaint Filed Over Alleged Frozen Coil Defect, Class Action Attorneys & Class Action Lawyers, Personal Injury Lawsuit & Settlement News. I had a couple of repair people come out and they did not seem to have a clue which be well known considering the problem is so wide spread. My feeling is this…if the class action suit is not effective or in addition to it, we need to be contacting The big box stores that sell these defective products and get them to stop selling them. Just be careful near the coils. Fan noise problem. Save my name, email, and website in this browser for the next time I comment. purchased a RFG298HDRS 2012 from Lowe’s also bought the extended warranty good thing I did but now I find that this piece of excrement is on recall . “There’s no question that your getting involved made this happen, as Dena had tried repeatedly to get someone at Samsung to care, but they only wanted us to pay for more service since the unit was past the manufacturer’s warranty,” Chris Roslan said. When they didn’t hear right away, Roslan said, she called NSI, which said it never received the tech’s report. I said the same thing to them, why did you sell a I would love to be included in the class action suit! I am thawing out the refrigerator side manually every 2 weeks until I can get a new refrigerator. I am so pissed. I thought this was maybe a “start-up” glitch. We would like to be included as well. Investigating a potential class action lawsuit against Samsung for defective refrigerators. I am not sure that it is even fixable. The technician was very reserved and would not offer much information. I have had it less than 3 years and it won’t cool… Constantly freezing up, water leaking on the floor. Then you will see all of the ice. A thick layer of ice forms on the tray under the deli drawer. Samsung model #RM255LASH refrigerator started freezing up . i’d like to be included in a lawsuit. I just want in on the lawsuit for sure because I believe Samsung should step up and take responsibility for a product they are selling that is just so messed up. He suggested we replace our appliances ASAP, because we would more than likely going to be spending the equivalent of new appliances in service calls and repairs. Bill & Bonnie Thielman, I recently learned that the company has sold refrigerators since 2005 with defected coils which freeze and the refrigerator cannot maintain temperature. Also, no ice being made because it freezes over…. It has now comletely died–I want to be added to the lawsuit! Just google Samsung Refrigerator Class Action Lawsuit and contact one of the attorneys listed. Samsung neds to take responsibility for their defective appliance. The first repairman sent out by our home warranty policy couldn’t figure out how to pull the dish washer out and said we would have to have someone else come do the repair. Contacted Samsung and they told us there was no one in our area that could fix it and there was nothing that they could do. View Entire Discussion (2 Comments) More posts from the legaladvice community. I had the 2530 model and it started freezing over after 1 year. The ice maker on the fridge keeps freezing! I had been told the tubing was just clogged in the past – however this service man told me it is a flaw and unless a new part is installed by the manufacturer it will continue to “freeze up” – told me I should get this included in the class action suit for Samsung? Get trending consumer news and recalls. “I have already paid for the extended warranty that should have resolved this issue long ago and I refuse to pay Samsung a service fee.”. Why is Lowe’s still selling this Samsung brand? Today the water is still running out every 2-7 days but now the water runs all the way across the kitchen floor. If the lawsuit was started in 2011 how come it’s not come to a conclusion and why have we not heard from Samsung? (Case No. I just spent hours emptying my frig and freezer due to the ice build up. How may we be added to the class action lawsuit & Settlement? 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